Please note that all these products are handmade and, as such, some variance is likely.
We reserve the right to increase or decrease our prices at any time.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
All products in stock will be dispatched within 2-3 working days after confirmation of receipt of payment in full.
Delivery will be to the address provided at the time of the order.
Local (South African) delivery will be via the Post Office and should take 5-8 working days from date of dispatch.
International delivery will be via the South African Post Office. International orders are generally received within 10 working days after the date of dispatch.
If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing/email at our contact address of the problem within 40 days of the date on which you ordered the goods.
If you notify a problem to us under this condition, our only obligation will be, at your option: To make good any shortage or non-delivery; or To refund to you the amount paid by you for the goods in question. Refunds will be made via EFT.
Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
All prices unless expressly stated are inclusive of VAT
Returns and Exchanges
If the products we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, please notify us by email with a full description of the fault, along with your original order confirmation email.
Returned items should be unused and must be returned in original packaging with any enclosed documentation within 14 days.
We will issue a full refund within 14 days of receipt of the returned item, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. Refunds will be made via EFT.
- Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that provides you with a tracking number.
- The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.
By creating an account on the WOWZULU web shop the customer acknowledges that his / her email address will be added to Africa!Ignite’s database and that he / she will receive email newsletters and web shop updates from Africa!Ignite and WOWZULU from time to time.
Contact details provided by customers will not be shared with anyone else by Africa!Ignite or WOWZULU.
Restrictions on the use of content
The unauthorised copying, displaying or other use of any content from this site is a violation of the law.
No person, business or web site may link to any page on this site without the prior written permission of Africa!Ignite. By purchasing any product from the WOWZULU web shop the customer is acknowledging these terms and conditions.